InSite SiteWork / Field General Installation

Important!  Installation of InSite SiteWork or Field General on a new machine requires a new registration code (CD key) key from InSite Software. 

Registration is available M-F 8:30-4:30 EST.  New Updates on machines already running InSite SiteWork or Field General do not require a new CD key.

If you are setting up InSite SiteWork for the first time, please call our technical support number (listed in your InSite manual) for assistance. 

Minimum Hardware Requirements.  Select the System Icon in the Windows Control panel to check the system specifications.  Do not install InSite SiteWork on machines with less than the requirements.

Click Here for System Requirements

  1. Do not install the USB Hardware key until after loading the software.  Make sure all applications are closed. Place the InSite CD in the CD drive.  You will see the InSite SiteWork installation Welcome screen. Click Next to continue.

    If the CD does not start after a short while, click on Start, Run. Type in D:setup, (Substitute your CD drive letter for D: if necessary), and click OK.

    Read the terms of the License Agreement. If you accept the terms, click Yes. Follow the instructions.  From the Setup Options screen, choose Complete.
  2. Install the Hardware Key.  InSite SiteWork and Field General require a USB hardware key.  After the software has been installed, attach the hardware key to a USB port.
  3. Security Check - Call for a CD key.  Click on the InSite Icon. Updated systems will automatically start without requiring a CD key. First time installations on a new machine will require a CD key. Call InSite technical support to enable the new system after you arrive at the Security Check screen.
    Technical support for new installations is available Monday through Friday, 9am to 4pm EST.

Digitizer Installation

Important!  You must carefully follow the digitizer installation instructions including configuring the cursor for everything to work properly.

No serial port?  If you own an older GTCO, Summagraphics, or Calcomp digitizer that connects to a serial port, and your computer doesn't have one, you will need a USB to serial conversion cable. Some work and some don't. These are ones we have had success with.

  • Keyspan p/n USA-19HS *works on Windows 32 AND 64 BIT SYSTEMS
  • Gigaware p/n 26-949 *works on Windows 32 AND 64 BIT SYSTEMS, available at Radio Shack

Successful installation and configuration of the USB to Serial adapter is required before installation of the Tabletworks drivers.

Click Here for Digitizer Installation Instructions

Click Here for GTCO/Calcomp Drivers

Advanced Installation for System Administrators

*Please note that technical support for installations is available Mon.-Fri. between 9:00 AM and 4:00 PM EST

New Security Rules For Windows Vista and Windows 7:  New rules introduced for Windows Vista and applied by this release to all installations require the installation to be run by a user with Administrator rights.

Additional action after installation may be required in some cases. The next installation section covers installs on a single user machine where the user is also the administrator. This is the default situation for a new machine.

Other situations are explained in the section titled “Installing for Non-Administrator User or Multiple Users”’

Installing for Single Administrator User:  This release follows the new rules introduced by Microsoft for Windows Vista. This requires a new location for the default data folder and the sample job.  Instead of C:\insite\data the default folder will be in the InSiteData folder of your Documents folder. In Vista and 7, this is C:\users\{user_name}\documents\InSiteData

In Windows XP it is C:\documents and settings\{user name}\My Documents\InSiteData. You can change this default to any other folder once InSite is installed simply by using the InSite File Manager to create a job in another folder.

You can install this version either over top of the previous version or as a new installation on a separate computer using these instructions. For upgrade installations, once you have used the InSite File Manager to navigate to your original data folder your old jobs will be compatible and will still work. This installation will not affect the digitizer.

Start the installation by exiting any other programs. REMOVE any Safenet USB Hardware Keys, including the InSite SiteWork USB key.

Put the InSite CD in the drive and wait for the auto-start. Follow the prompts and do a “Complete” install. Put the InSite USB hardware key back in the computer and wait for it to be recognized. There may be a short driver installation program that may require you to click “Next” on a few screens or may run without any action by you. Wait until you get the “New Hardware is Ready To Use” message.

If you installed over your previous version you should not need a new CD Key to run the program. A new installation will require a call to us for a new CD Key.